×

Virtue at the Pointe Data Protection (Privacy) Policy

Virtue at the Pointe Data Protection (Privacy) Policy

This is the Data Protection Policy, or Privacy and Cookie Policy if you are in the U.S., for Virtue at the Pointe website (“Virtue at the Pointe”). Your privacy is very important to us and we are committed to protecting it. We understand that you need to be in control of your personal data.

This Policy explains the way Virtue at the Pointe collects personal data from you and the purpose for that collection. This Policy is designed to ensure that you are aware of how your personal data is being used and to provide you with choices about that use.

What Data is Being Collected and Why?

By visiting Virtue at the Pointe Site or submitting your personal data, you accept the terms described in this Policy. From time to time we may modify these rules. We will notify you of any significant change by posting a notice on the privacy policy page on our website. Your continued use of Virtue at the Pointe Site after any modification indicates your agreement to the new terms.
By submitting a form or initiating a live chat, we may send you an email follow-up related to your inquiry. You can choose not to receive notifications.

We use Google Analytics, Google AdWords Conversion tracker, and other Google services that place cookies on a browser across the website. These cookies help us increase the website’s effectiveness for our visitors. These cookies are set and read by Google. To opt out of Google tracking, please visit this page.

We use AdWords remarketing to market our sites across the web. We place a cookie on a browser, and then a 3rd party (Google) reads these cookies and may serve an ad on a 3rd party site. You may opt out of this ad serving on Google’s opt out page. If you are concerned about 3rd party cookies served by networks, you should also visit the Network Advertising Initiative opt-out page.

Sharing with Third Parties

We may use service providers to process the Application Data. These service providers are restricted from using your personal data in any way other than for the service they are providing. There may also be occasion for Virtue at the Pointe to disclose your personal data to third parties if it believes, in its sole discretion, that such disclosure is required by law, to enforce its user agreement or Data Protection (Privacy) Policy, or in connection with a sale or transfer of some or all of the assets in Virtue at the Pointe.

Security

Virtue at the Pointe is concerned with the security of your personal data. Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information.

Data Retention

Virtue at the Pointe maintains your data for an indefinite period depending on whether you opt into treatment services, if you require a follow up later, or if you become a member of our alumni association. We take extra steps to shift this data from our public websites to internal servers at set intervals for added privacy.

Anonymous Information

Cookies. A cookie is a string of information that is sent by a web site and stored on your hard drive or temporarily in your computer’s memory. We may employ cookie technology to help you move faster through our Site. We may employ cookie technology to estimate our total audience size and traffic and to help us improve our Site’s experience by measuring which site areas are of greatest interest to users. You can turn off the ability to receive any of these cookies by adjusting the browser on your computer, but you should note that if you do so, this may materially affect the functionality of the Site and the information you can access through it. If you wish to find out more about cookies, or how to refuse cookies, please visit the Interactive Advertising Bureau’s web site at www.allaboutcookies.org. We collect anonymous data when you visit most pages on Virtue at the Pointe Site. Your visit may automatically provide us with data that is not linked to your personal information, such as your IP (Internet Protocol) address, browser type, operating system, domain name, access times, and referring web site addresses. Some parts of Virtue at the Pointe Site use embedded pixel or javascript technologies to facilitate your use of the Web site and to track general traffic. We use your anonymous data to obtain general statistics regarding the use of Virtue at the Pointe Site and its specific Web pages and to evaluate how our visitors use and navigate our Website on an aggregate basis. We do not link your anonymous data with personal data.

We also use Google Analytics as an analytics provider and that also places cookies, so we can improve the site and make it better through cookies and analytics.

Links to Other Websites

We may make content or services from other web sites including our affiliated or co-branded web sites, or other Virtue at the Pointe group web sites, available to you from links located on this site. These other websites are not subject to this Privacy Policy. We recommend that you review the Data Protection (Privacy) Policy at each such web site to determine how that site protects your privacy.

Transfer of Data Outside of Your Home Country

Your information may be stored, processed, and accessed in The United States or any other country where Virtue at the Pointe has vendor relationship facilities. By using the Sites, and Virtue at the Pointe services, you consent to the transfer of information outside your country.

How do I make a request for my personal information (Subject Access Request) under the EU General Data Protection Regulation (GDPR)?

The GDPR provides individuals with the right to ask any organization for a copy of the personal data processed about them.

To make a request for the personal information we hold about you, please contact us.

Your Ability to Choose

You can let us know that you do not want to be notified about our products and services or other special offers by sending us a written request via the Contact page on our site. When composing your email, please include the words “Privacy Policy opt-out” in the subject line and the subscribed email address.

Protected Health Information

Facility may use or disclose your PHI for the purposes of treatment, payment and health care operations, described in more detail below, without obtaining written authorization from you.

FOR TREATMENT:  Facility may use and disclose PHI in the course of providing, coordinating, or managing your medical treatment, including the disclosure of PHI for treatment activities at another healthcare facility.  These types of uses and disclosures may take place between physicians, nurses, technicians, students, and other health care professionals who provide you health care services or are otherwise involved in your care.  For example, if you are being treated by a primary care physician, that physician may need to use/disclose PHI to a specialist physician whom he or she consults regarding your condition, or to a nurse who is assisting in your care.

FOR PAYMENT:  Facility may use and disclose PHI in order to collect payment for the health care services provided to you.  For example, Facility may need to give PHI to your health plan in order to be reimbursed for the services provided to you.  Facility may also disclose PHI to their business associates, such as billing companies, claims processing companies, and others that assist in processing health claims.  Facility may also disclose PHI to other health care providers and health plans for the payment activities of such providers or health plans.

FOR HEALTH CARE OPERATIONS:  Facility may use and disclose PHI as part of their operations, including for quality assessment and improvement, such as evaluating the treatment and services you receive and the performance of our staff in caring for you.  Other activities include hospital training, underwriting activities, compliance and risk management activities, planning and development, and management and administration.  Facility may disclose PHI to doctors, nurses, technicians, students, attorneys, consultants, accountants, and others for review and learning purposes.  These disclosures help make sure that Facility is complying with all applicable laws and are continuing to provide health care to residents at a high level of quality.  Facility may also disclose PHI to other health care facilities plans for certain of their operations, including their quality assessment and improvement activities, credentialing and peer review activities, and health care fraud and abuse detection or compliance, provided that those other facilities and plans have, or have had in the past, a relationship with the resident who is the subject of the information.

FOR SHARING PHI AMONG FACILITY AND PROFESSIONAL STAFF:  Facility works together with physicians and other care providers on their professional staff to provide medical services to you when you are a resident at Facility.  Facility and members of their respective professional staff will share PHI with each other as needed to perform their treatment, payment and health care operations activities.

OTHER USES AND DISCLOSURES FOR WHICH AUTHORIZATION IS NOT REQUIRED:  In addition to using or disclosing PHI for treatment, payment and health care operations, Facility may use and disclose PHI without your written authorization under the following circumstances:

AS REQUIRED BY LAW AND LAW ENFORCEMENT:  Facility may use or disclose PHI when required by law, Facility also may disclose PHI when ordered to in a judicial or administrative proceeding, in response to subpoenas or discovery requests, to identify or locate a suspect, fugitive, material witness, or missing person, when dealing with gunshot and other wounds, about criminal conduct, to report a crime, its location or victims, or the identify, description or location of a person who committed a crime, or for other law enforcement purposes.

FOR PUBLIC HEALTH ACTIVITIES AND PUBLIC HEALTH RISKS: Facility may disclose PHI to government officials in charge of collecting information about births and deaths, preventing and controlling disease, reports of child abuse or neglect and of other victims of abuse, neglect, or domestic violence, reactions to medications or product defects or problems, or to notify a person who may have been exposed to a communicable disease or may be at risk of contracting or spreading a disease or condition.

FOR HEALTH OVERSIGHT ACTIVITIES:  Facility may disclose PHI to the government for oversight activities authorized by law, such as audits, investigations, inspections, licensure or disciplinary actions, and other proceedings, actions or activities necessary for monitoring the health care system, government programs, and compliance with civil rights laws.

CORONERS, MEDICAL EXAMINERS, AND FUNERAL DIRECTORS:  Facility may disclose PHI to coroners, medical examiners, and funeral directors for the purpose of identifying a decedent, determining a cause of death, or otherwise as necessary to enable these parties to carry out their duties consistent with applicable law.

ORGAN, EYE, AND TISSUE DONATION:  Facility may release PHI to organ procurement organizations to facilitate organ, eye, and tissue donation and transplantation.

RESEARCH:  Under certain circumstances, Facility may use and disclose PHI for medical research purposes.

TO AVOID A SERIOUS THREAT TO HEALTH OR SAFETY:  Facility may use and disclose PHI to law enforcement personnel or other appropriate persons, to prevent or lessen a serious threat to the health or safety of a person or the public.

Lawsuits and Disputes:  If you are involved in a lawsuit or a dispute, Facility may disclose health information about you in response to a court or administrative order.

SPECIALIZED GOVERNMENT FUNCTIONS:  Facility may use and disclose PHI of military personnel and veterans under certain circumstances, and may also disclose PHI to authorized federal officials for intelligence, counterintelligence, and other national security activities, and for the provision of protective services to the President or other authorized persons or foreign heads of state or to conduct special investigations.

WORKERS’ COMPENSATION:  Facility may disclose PHI to comply with workers’ compensation or other similar laws that provide benefits for work-related injuries or illnesses.

HEALTH-RELATED BENEFITS AND SERVICES; LIMITED MARKETING ACTIVITES:  Facility may use and disclose PHI to inform you of treatment alternatives or other health-related benefits and services that may be of interest to you, such as disease management programs.

Disaster Relief:  Facility may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

DISCLOSURES TO YOU OR FOR HIPAA COMPLIANCE INVESTIGATIONS:  Facility may disclose your PHI to you or to your personal representative, and are required to do so in certain circumstances described below in connection with your rights of access to your PHI and to an accounting of certain disclosures of your PHI.  Facility must disclose your PHI to the Secretary of the U.S. Department of Health and Human Services (the “Secretary”) when requested by the Secretary in order to investigate compliance with privacy regulations issued under the federal Health Insurance Portability and Accountability Act of 1996 (“HIPAA”)

Uses and Disclosures to Which You May Object:

You may object to the following uses and disclosures of PHI that Facility may make:

RESIDENT DIRECTORIES:  Your information may be included in a resident directory that is available only to those individuals whom you have identified as contacts during your stay at our treatment center.  You will receive a unique resident code that can be provided to these contacts.

Other Uses and Disclosures of PHI for Which Authorization Is Required:

Other types of uses and disclosures of your PHI not described above will be made only with your written authorization, which you have the limited right to revoke in writing.

REGULATORY REQUIREMENTS:  Facility is required by law to maintain the privacy of your PHI, to provide individuals with notice of their legal duties and privacy practices with respect to PHI, and to abide by the terms described in this Notice.  Facility reserves the right to change the terms of this Notice and of its privacy policies, and to make the new terms applicable to all of the PHI it maintains.  Before Facility makes an important change to its privacy policies, they will promptly revise this Notice and post a new Notice in registration and admitting areas.  You have the following rights regarding your PHI:

You may request the Facility restrict the use and disclosure of your PHI.  Facility is not required to agree to any restrictions you request, but if the entity does so it will be bound by the restrictions to which it agrees except in emergency situations.

You have the right to request that communications of PHI to you from Facility be made by particular means or at particular locations.  For instance, you might request that communications be made at your work address, or by e-mail rather than regular mail.  Your requests must be in writing and sent to the Privacy Officer.  Facility will accommodate your reasonable requests without requiring you to provide a reason.

Generally, you have the right to inspect and copy your PHI in the possession of Facility if you make a request in writing to the Facility’s Medical Records Department.  Within thirty (30) days of receiving your request (unless extended by an additional thirty (30) days), Facility will inform you of the extent to which your request has or has not been granted.  In some cases, Facility may provide you a summary of the PHI you request if you agree in advance to such a summary and any associated fees.  If you request copies of your PHI or agree to a summary of your PHI, Facility may impose a reasonable fee to cover copying, postage, and related costs.  If Facility denies access to your PHI, it will explain the basis for denial and your opportunity to have the denial reviewed by a licensed health care professional (not involved in the initial denial decision) designated as a reviewing official.  If Facility does not maintain the PHI you request, if it knows where that PHI is located it will tell you how to redirect your request.

If you believe that your PHI maintained by Facility contains an error or needs to be updated, you have the right to request that the entity correct or supplement your PHI.  Your request must be made in writing to the local Medical Records Department and it must explain why you are requesting an amendment to your PHI.  Within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), Facility will inform you of the extent to which your request has or has not been granted.  Facility generally can deny your request if your request relates to PHI: (i) not created by Facility; (ii) that is not part of the records Facility maintains; (iii) that is not subject to being inspected by you; or (iv) that is accurate and complete.  If your request is denied, Facility will give you a written denial that explains the reason for the denial and your rights to: (i) file a statement disagreeing with the denial; (ii) submit a request that any future disclosures of the relevant PHI be made with a copy of your request and Facility’s denial attached, if you do not file a statement of disagreement; and (iii) complain about the denial.

You generally have the right to request and receive a list of disclosures of your PHI Facility has made during the six (6) years prior to your request. The list will not include disclosures (i) for which you have provided a written authorization; (ii) for treatment, payment, and health care operations; (iii) made to you; (iv) for an Facility resident directory or to persons involved in your health care; (v) for national security or intelligence purposes; (vi) to correctional institutions or law enforcement officials; or (vii) of a limited data set.  You should submit any such request to the Privacy Officer, and within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), Facility will respond to you regarding the status of your request.  The entity will provide the list to you at not charge, but if you make more than one request in a year you will be charged $25.00 for each additional request.

You have the right to receive PHI in an electronic format, if electronic medical records are in use in the facility.

You have the right to receive a paper copy of this notice upon request even if you have agreed to receive this notice electronically.   To obtain a paper copy of this notice, please contact the Privacy Officer (Contact information below).

You have the right to receive notice in the event of a breach of confidentiality.

You have the right to restrict disclosures of PHI to health plans if you have paid for services out of pocket in full.

CHANGES TO THIS NOTICE:  We reserve the right to change this notice and make the new notice apply to Health Information we already have as well as any information we receive in the future.  We will post a copy of the new notice on our website.  The notice will contain the effective date on the second page, in the bottom right-hand corner.

You may complain to Facility if you believe your privacy rights with respect to your PHI have been violated by contacting Facility’s Privacy Officer and submitting a written complaint.  To reach the Facility for any reason associated with this Notice, please write or call: 

Privacy Officer
Virtue at the Pointe

13951 W Meeker Blvd, Sun City West, Arizona 85695

(866) 377-4409

Facility will not penalize you or retaliate against you for filing a complaint regarding their privacy practices.  You also have the right to file a complaint with the Secretary of the Department of Health and Human Services at 200 Independence Avenue, S.E., Washington, DC

Get immediate treatment help now 100% Safe & confidential


Get help now or Call (866) 377-4409

Speak with a treatment advisor!

(877) 244-3250

Speak with a treatment advisor!
(877) 244-3250